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InovaTech is a Trading Style of CampTech Ltd and we reserve the right to amend the terms and conditions from time to time by updating the information, and consumers are bound by any amendments/modifications.
Company registration no: 05692145
Contract
The contract between CampTech Ltd and the consumer becomes binding on acceptance, by CampTech Ltd , of full payment. We reserve the right to withdraw if the goods ordered are not in stock and a substitute offered is declined.
Acknowledgement of Order
We will send you written notification as soon as possible to confirm receipt of your order.
Processing your order
Subject to availability and on receipt of full payment the goods ordered will be despatched within
5 working days for credit/debit card payments.
Substitute Goods
If the goods ordered are not available you will be advised as soon as possible and a substitute will be offered. However the substitute will not be despatched without your prior written consent. In the event of the substitute goods being unsatisfactory you will be entitled to a full refund. Delivery charge for any goods is not refundable.
Delivery Charges
Delivery charges depend upon the amount ordered and the service selected. They are not refundable.
Cancellation and Refunds Policy
Under the Distance Selling Regulations you have the right to cancel within 7 working days from the day after that on which you agree to go ahead with the contract. You have the right to cancel within 7 working days commencing on the day after which you receive the goods. We will fully refund the cost of the goods ordered provided they are returned complete and in brand new condition. Delivery charges will not be refunded. Refund will be made as soon as possible or within 30 days from the day of receiving the written notice of cancellation.
Acceptance of Goods
Delivery of goods must only be accepted if there is no damage. Goods must be checked for damage and returned to the courier immediately if damaged or if sent via Royal Mail and the good are damaged, you are required to notify us straight away..
Security
Credit/debit card details are protected using industry standard encryption. All the details of the order will be retained for accounting and auditing purposes and will not be given to 3rd parties for marketing purposes.
Complaints Policy
If you have any complaints please contact us by email at customerservices@inovatech.co.uk or by writing to CampTech Ltd, Apex House, Grand Parade, Tally Ho Corner, London. N12 0EH. We will deal with any complaint swiftly and efficiently.
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